Payments

We accept payments through PayPal, VISA, MasterCard, American Express, and Discover. Personal checks are not accepted. Your credit card information is securely protected with SSL encryption, a top industry standard. When making a payment on our website, the information you provide will be securely transmitted to our payment provider through a secure connection

Cancellation Policy

Orders can be cancelled within 2 days of placement by contacting our support team.

If the order has already been dispatched or is at customs, cancellation is not possible and the only option will be to receive the shipment and return it.

Order Acceptance & Payment

Product prices and availability on our website are subject to change without notice and errors will be corrected upon discovery. Although we strive to list accurate pricing information, there may be instances where a product is listed at an incorrect price. We will verify prices during order processing and issue a refund for any lower amount. If the correct price of a product is higher, we may contact you for instructions or cancel the order and notify you of the cancellation. We are not required to sell a product at the incorrect lower price even if we have already sent you a confirmation if the error is obvious and could have been easily recognized as a mistake.

Pricing

We accept Visa and MasterCard credit/debit card payments in USD for online orders. If your card currency is different, the order will be processed with the equivalent amount in the respective currency. Prices and product availability are subject to change without notice and errors may occur. Although we try our best, some prices on our site may be incorrect. We will verify prices during order processing and refund any lower amounts if necessary. If a product's correct price is higher, we may either contact you or reject the order. We are not obligated to provide products at incorrect lower prices, even after sending an order or shipping confirmation, if the pricing error is obvious and recognizable as a mistake.

Users & Accounts

Users must keep their account information confidential. Minors under 18 years of age are not allowed to register or use the website for any transactions.

Governing Law

Any disagreements or legal matters arising from or related to this website will be governed and interpreted by the laws of the United Arab Emirates, which is our country of origin.

Marketing

By opting-in to The Jacket Maker's SMS marketing through checkout, custom order requests, or subscription tools, you agree to receive recurring text messages for updates on your order, including reminders for abandoned checkouts, marketing offers, and transactional texts, including review requests from us. This agreement applies even if your mobile number is on any state or federal do-not-call list. The frequency of messages may vary. Consent is not a requirement for purchase.

To unsubscribe from text marketing messages and notifications, reply "STOP" to any mobile message from us or use the unsubscribe link provided within our messages. Alternative methods of opting out, such as using different words or requests, will not be recognized. The service is free, but you are responsible for any charges and fees imposed by your wireless provider for text messaging. Data and message rates may apply.

If you have any questions, please Contact Us.

We reserve the right to change any telephone number or short code used for the service at any time. You will be notified of such changes. Messages sent to a changed number or short code, including STOP or HELP requests, may not be received, and we will not be held responsible for honoring such requests.

To the extent permitted by law, you agree that we will not be held liable for any failed, delayed, or misdirected delivery of information sent through the service, errors in the information, or actions taken based on the information or service.

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect and use your personal information.